PRIVACY
POLICY.

1. Introduction

Welcome to Chengon ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chengonz.com and use our fitness and training services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, username, and password when you register
• Payment information: billing details processed securely through Stripe (we do not store full card numbers)
• Profile data: fitness goals, training preferences, and progress you choose to share
• Communications: messages you send us via contact forms or email

We also collect certain information automatically when you visit our site, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your membership account
• Process payments and manage subscriptions
• Provide access to training programs, workout videos, and nutrition content
• Send transactional emails (receipts, account updates, password resets)
• Send optional marketing communications (you may opt out at any time)
• Improve our platform, content, and user experience
• Comply with legal obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Stripe: to process payments securely
• Email service providers: to deliver transactional and marketing emails
• Analytics providers: to understand how our platform is used (data is anonymized where possible)
• Legal authorities: when required by law or to protect our rights

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you cancel your membership, we may retain certain information for up to 2 years for legal and accounting purposes.

You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to opt out of marketing communications

To exercise any of these rights, contact us at the email below.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about how we use cookies, please see our Cookie Policy.

8. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmission. Payments are processed through Stripe, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website. Your continued use of our services after changes become effective constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out: